Home appliances can be pretty pricey, so it’s more than natural that we, as customers, feel on the fence about buying a brand’s products without doing much research. We all care about whether or not a company produces good-quality products, how long they will last us, what their price point is, and if a trustworthy warranty covers them. After all, no one likes to see their money go down the drain.
With this in mind, we’ve written this article to answer all your questions about the quality of the Whirlpool brand. If you’re looking to buy a Whirlpool product, look no further for a comprehensive article to put you at ease about your future purchase. We’ve based ourselves on whirlpool reviews written by customers and specialists’ opinions to bring you the best article possible. As a result, you won’t need to search for hours or end up going on a limb when buying a Whirlpool product. After reading this article, you’ll be a well-informed customer ready to put your money to good use.
The story of Whirlpool
To understand Whirlpool’s standing today, you’ll need to know a little bit of background information. Whirlpool wasn’t born yesterday; it was founded in 1911, then known as Upton Machine Company. The American home appliances company from Michigan has been around ever since, and today it is one of the most trusted companies in the industry.
In the 1970s, the company changed several things in how Whirlpool ran it and, most importantly, to the products they sold. One of the goals was to start being more environmentally friendly. This move paid off, as they’re still a part of the Energy Star® program, sponsored by the U.S. Department of Energy and the U.S. Environmental Protection Agency.
Nowadays, Whirlpool, along with General Motors, dominates the American market and reports $20.7 billion in sales in 2017 alone. They have a long history in the American market, which helps justify this dominance over other companies and big deals last year.
What kinds of appliances does Whirlpool sell?
The company designs the Whirlpool brand appliances for kitchens and laundry rooms. They have established their place in the niche by selling high-quality appliances you can find in these two rooms. Whirlpool sells a variety of washing machines, dryers, refrigerators, ovens, microwaves, and dishwashers.
Within these six categories, you will find a wide range of designs, sizes and energy sufficiency types, all of them available at different price points. Customers will find that there will be something suitable for their house because of Whirlpool’s various products.
The points that follow below will cover each of these products and their quality. In addition, we will cover as much as we possibly can to leave you with a broad picture of whether Whirlpool is the company to go with for your next purchase.
Whirlpool washing machines
One of the many products Whirlpool sells is washing machines. When you look online for reviews of their washing machines, you’re likely to find an average of three-star reviews, as rated by customers on the brand’s website and in forums.
You can expect to find washing machines that can wash 5 to 10 kilograms worth of laundry (or 11 to 22 pounds worth of laundry) in the whole range. Typically, front-load washing machines get the job done with heavier loads instead of the top-load ones, but the company offers a wide variety of devices that give you more options.
The machines usually come in the traditional white finish, but you can also choose from black or silver models. What truly makes Whirlpool washers unique is their “6th sense,” the ability that they have to weigh how much the load weighs and appropriately select the adequate program for energy and money savings.
Whirlpool doesn’t have many models to choose from, but that doesn’t mean it’s not a brand to consider when buying a dryer. The saying “quality over quantity” applies here, and their dryers have a high rating online.
Some machines have several cycles; one has ten, while others are simpler and only have one or two. Some even have touch-control panels and built-in sensors that weigh the load and choose the adequate cycle. However, both the more complex and more minimalistic options do their job at drying the loads well.
Finally, the machines don’t look any different from the ones manufactured by other brands, but what makes them stand out is their efficiency and good performance.
If there’s one product that Whirlpool is particularly proud of is their refrigerators. They have a firm hold of the market with this product and are constantly trying to upgrade their models for sale and develop new ideas to revolutionize the market. So it’s no wonder that they have excellent customer reviews online regarding fridges and freezers.
Whirlpool refrigerators are a flexible addition to any household, coming in various colors (from traditional white to sleek black) and sizes (ranging from 24-inches wide to 36-inches wide). In addition, the model has varied features, including double doors, water and ice dispensers with adjustable temperature, or even built-in freezer shelves below the main compartment.
Whirlpool has done well to find ways to make fridges more affordable, and in some niches, it is the cheapest option in the entire market.
Another range of products with built-in intelligence is Whirlpool’s dishwashers. The brand has been getting more and more on their new range of products, and there is an average of four-star reviews online in customer discussion forums.
They come in many different colors, just like many other products Whirlpool manufactures, including one with a wood-looking front door! They also come in different sizes, adapting to the space you have available at home.
According to some survey articles posted, Whirlpool received complaints from less than 2% of dishwashers sold in 2017, putting it at the top of the list when it comes to reliability and durability. So by purchasing a dishwasher from this brand, you will, most likely than not, be able to bypass the whole fix-it-up headache for some time.
Whirlpool microwaves and ovens
This is another great product manufactured by Whirlpool. Their microwaves and ovens have worked flawlessly for several years. According to customer reviews left online on several websites and customer-oriented forums, they have an average of four-star reviews.
Coming in different colors and models as is the norm for home appliances companies, it stands out because of their sleek, modern look and the intelligent settings they come equipped with. Some microwaves have so many settings that they can substitute an oven in many households, particularly those that aren’t very cooking-inclined.
They also come at different price points, ranging from affordable to more expensive, and therefore more unique. But no matter the model you choose, you’ll end up with a durable and reliable appliance to be used for years on end.
Prices and where to buy them
When it comes to prices, Whirlpool has something for every wallet and budget. If you’re looking for an appliance with many different settings and more futuristic details such as built-in lights, touch screens and intelligence, you will find something for a price higher on the budget scale. If, however, you’re only looking for an appliance that will do its job quietly and without drawing too much attention to it because of a lack of fancy features, you’ll also find something at a lower price for sale. Whirlpool is a company that caters to clients in the middle and upper-middle classes.
As to where you can buy Whirlpool appliances, you have a lot of options to choose from. You can visit the company’s website and select your appliance directly from there or go through the more traditional route: go in-person to a retailer and buy it from there. Prices don’t fluctuate a lot, so it’s totally up to you how you finalize your purchase.
Warranty and customer satisfaction
For product-specific information, you should consult the Whirlpool website or ask a sales assistant at a retail store. However, generally speaking, most appliances come with a one-year warranty that covers labor and parts. If your order has been damaged during delivery, the company should send you a replacement item upon complaint.
As far as customer satisfaction goes, buyers seem very satisfied with their Whirlpool appliances. They don’t tend to call the company with many complaints even after the purchase has been made and usually leave stellar reviews on the brand’s page.
So, to conclude — is Whirlpool a good brand?
Our answer after having done much research is yes. They are still one of the most competitive companies in the American household appliances market and don’t seem to be going anywhere. However, with growing environmental concerns, they seem to be shaping up to become a brand of the future concerned about their customers and the planet.